Exam Chair Repair Service in Los Angeles

Procedure chairs and exam chairs are some of the hardest working pieces of equipment in any clinic. They lift and lower hundreds of times a week, support patients of every size, and absorb daily wear from cleaning chemicals, swivel motion, and footrest pressure. When something fails, you lose an exam room until it is fixed. Angelus Medical provides full diagnostic and repair service for procedure chairs and exam chairs across the greater Los Angeles area, with CDPH certified technicians, transparent pricing, and a free loaner program designed to keep your practice running.

This page explains everything you need to know before booking Our Exam Chair And Procedure Chair Repair Service, including the issues we fix, the brands we work with, our diagnostic process, our service policies, and how pickup and delivery works.

Service Policy

Every repair at Angelus Medical follows a documented process. We inspect the chair, provide a written quote, get your approval, perform the repair, and conduct a final quality check before returning the equipment to your facility.

Before any service begins, we require the following on file:

  • A signed Credit Card Authorization Form (your card is not charged until the repair is complete)
  • Written approval of the quote we provide after diagnosis
  • A signed Loaner Agreement if you choose to use our free loaner chair

If diagnosis reveals issues outside the original scope, for example a hydraulic problem discovered during a motor repair, we pause work and notify you with a separate quote. No additional work is ever performed without your written approval. For pure upholstery work on the same chair, see Our Exam Table And Exam Chair Upholstery Service.

Free Loaner Policy

Losing a procedure chair for several days can disrupt your patient schedule. To prevent that, we offer a Free Loaner Program for qualifying clinics throughout Southern California.

To use a loaner chair you will need to:

  • Sign our standard Loaner Agreement at the time of pickup
  • Leave a refundable security check or credit card hold for the loaner value, which is returned in full once the loaner is back in original condition
  • Use the loaner chair only for clinical purposes
  • Return the loaner at the same time we deliver your repaired chair

Loaner availability depends on the type of chair and our current inventory. We confirm loaner availability when we send your written quote.

Credit Card Authorization

We require a signed Credit Card Authorization Form on file Before Any Repair Work Begins. The authorization protects both parties. It confirms that a payment method is in place but does not result in any charge until the work is fully complete and your chair is ready for delivery.

Important details to know:

  • Your card is Not Charged At Booking, only after the repair is complete and approved by you
  • If your facility prefers payment by check, ACH transfer, or net 30 invoice, please notify us when requesting your quote so we can note the alternative method on the authorization form
  • The authorization covers only the quoted amount. Additional approved work is billed separately with your written sign off.
  • All credit card information is handled in accordance with PCI DSS compliance standards

Common Issues We Repair

Our technicians have decades of experience diagnosing and repairing every common procedure chair and exam chair issue. The following list covers the problems we see most often:

  • Hydraulic Failure that prevents the chair from raising, lowering, or holding position
  • Electric Motor Problems that affect tilt, recline, or back rest movement
  • Foot Pedal And Control Issues including unresponsive switches, stuck pedals, and wiring faults
  • Headrest And Armrest Mechanism Wear that causes loose hinges, broken locks, or torn padding
  • Caster And Brake Failure that makes the chair difficult to position or lock in place
  • Cracked Plastic Shrouds and broken trim that compromise appearance and infection control
  • Power Supply And Wiring Issues that cause intermittent operation or complete failure
  • Frame Rust Or Corrosion from spills, cleaning chemicals, or age
  • Worn Or Cracked Upholstery that creates an infection control risk (often paired with our upholstery service)

If your chair has an issue not listed above, send a brief description and a few photos. Our team will tell you within one business day whether the chair is repairable and what the likely scope of work involves. For exam table issues specifically, see Our Exam Table Repair Service.

Brands We Service

We repair procedure chairs and exam chairs from every major manufacturer used in clinics across California, including:

  • Midmark And Ritter, including the Ritter 75, 222, 223, 230, 391, 411, 416, 491 series and the full Midmark exam chair line
  • Brewer exam chairs, ENT chairs, and access models
  • UMF Medical power and manual procedure chairs
  • Hausmann Industries treatment and procedure seating
  • Clinton Industries exam tables, blood draw chairs, and treatment seating
  • Reliance Medical ophthalmic and ENT chairs
  • DRE Medical, Boyd, and other specialty manufacturers
  • OB GYN and pelvic exam chairs across all major brands

Unsure whether your model is repairable? Send the manufacturer name, model number, and serial number. We confirm parts availability and provide a written quote within 24 business hours. You can also browse Our Full Medical Equipment Repair Collection for related services.

Our Diagnostic Process

Every repair starts with a thorough diagnostic. We never quote blindly or rely on guesswork. Our process follows four clear steps:

  1. Initial Inquiry. You send us the manufacturer, model, serial number, photos, and a description of the issue. We respond within one business day with an estimated diagnostic fee and timeline.
  2. Equipment Pickup Or Drop Off. Once the diagnostic is approved, we pick up the chair from your facility (pickup and delivery fees apply, and we tell you the fee before scheduling) or you can drop it off at our Gardena facility.
  3. Full Diagnostic And Written Quote. Our technicians inspect the chair on the bench, identify all issues (not just the reported one), source any required parts, and send you a written quote with itemized labor and parts costs. Diagnosis is generally completed within 3 to 5 business days, and the quote gives you the exact repair cost and how long the repair could take. The quote is valid for 30 days.
  4. Repair And Quality Check. After your written approval, we perform the repair, run a complete operational test, document the work, and prepare the chair for delivery.

The $150 diagnostic fee is waived if you proceed with the repair. If you decline the quote, you pay the diagnostic fee and any pickup and delivery charges, and the chair is returned to you with the diagnostic report.

Pickup And Delivery Process

We offer Pickup And Delivery for commercial healthcare facilities in the greater Los Angeles area, for a fee that we tell you before scheduling. See our Pickup And Delivery Policy for rates and terms. Coverage includes Los Angeles County and most of Orange County. Extended area delivery is available by arrangement.

Here is the typical timeline for a repair:

  1. Pickup Scheduled Monday to Friday, 8:30 a.m. to 3:00 p.m., or you drop the chair off at our Gardena facility
  2. Loaner Delivered at the same visit if you have requested a loaner chair
  3. Diagnosis generally completed within 3 to 5 business days. We then tell you the exact repair cost and how long the repair could take, which depends on the problem and on parts availability
  4. In Shop Repair starts once you approve the quote
  5. Final Quality Check on every chair before it leaves our facility
  6. Delivery And On Site Confirmation. We deliver the repaired chair, retrieve the loaner if applicable, and verify the work meets your expectations before leaving

For clinics outside our standard delivery zone, we arrange freight shipping. Shipping is quoted separately and added to the final invoice.

What Is Included In Your Quote

Our quotes are itemized and transparent. A standard procedure chair repair quote includes:

  • Complete diagnostic of all chair systems (mechanical, electrical, hydraulic, upholstery)
  • All required parts, sourced from OEM suppliers whenever available
  • Labor and shop time for the full repair
  • Final operational testing and quality check
  • 30 day warranty on parts and labor

Items quoted separately when applicable: upholstery replacement (covered under Our Upholstery Service), premium replacement components, structural repairs requiring welding, pickup and delivery, and extended area shipping.

Parts Sourcing And OEM Components

Whenever possible, we use OEM Replacement Parts sourced directly from the manufacturer or authorized distributors. OEM parts ensure exact fit, original performance, and full compatibility with your existing equipment.

For older chair models where OEM parts are no longer available, we offer two options:

  • High Quality Aftermarket Parts that meet or exceed original specifications. These are tested for compatibility and carry the same 30 day warranty on parts and labor as OEM components.
  • Custom Fabrication for components that are no longer manufactured at all. We can machine, weld, or 3D print replacements for legacy parts when no commercial option exists.

Every quote clearly identifies whether the proposed parts are OEM, aftermarket, or custom fabricated, so you can make an informed decision before approving the work.

Warranty And Aftercare

Every Angelus Medical repair includes a standard warranty:

  • 30 Day Labor Warranty. If the original issue recurs within 30 days of delivery, we re inspect at no charge and re repair if the cause was within our scope of work.
  • 30 Day Parts Warranty. Defective installed parts are replaced free of charge during this period, including labor.

To maximize the lifespan of your repaired chair, we recommend the following:

  • Use only approved cleaning products on upholstery and metal surfaces. We provide a vinyl care card with every completed service.
  • Lubricate moving joints quarterly with the lubricant we recommend for your chair model.
  • Inspect electrical cords, foot pedals, and pneumatic hoses monthly for early signs of wear.
  • Schedule annual Preventive Maintenance Service if your facility uses the chair for high volume procedures.

Shipping

For clinics within our standard Los Angeles area service zone, we offer Pickup And Delivery for commercial healthcare facilities, charged per our Pickup And Delivery Policy. We tell you the fee before scheduling, and we do not pick up from or deliver to residential addresses.

For clinics outside our delivery zone, we offer two options:

  • Customer Arranged Freight. You coordinate your preferred freight carrier to drop off and pick up your chair from our Gardena facility. We prepare and pack the chair for shipping at no additional charge.
  • Angelus Arranged Freight. We coordinate freight on your behalf and add the actual shipping cost to your final invoice. Common destinations include Northern California, Nevada, and Arizona.

All shipped equipment is wrapped, blanket padded, and crated when necessary. We recommend insured shipping for higher value chairs and assist with insurance claims if any damage occurs in transit.

Ready To Get Started

Submit your chair details, including manufacturer, model number, serial number, and a few photos of the issue. We respond with a written quote within 24 business hours. There is no obligation to proceed, and quotes are valid for 30 days.

Request Your Repair Quote Here or call (310) 769 6060 to speak directly with a technician. You can also Contact Our Service Team with any pre quote questions.

For other equipment service needs, browse Our Full Repair Service Collection or explore All Angelus Medical Equipment Services.