Medical Equipment Repair Service
At Angelus Medical our Medical Equipment Repair service is dedicated to ensuring the smooth operation and reliability of medical equipment in healthcare facilities. We understand the critical role that medical equipment plays in patient care, and our highly skilled technicians are trained to repair a wide range of medical devices promptly and efficiently.
With a focus on quality service, we strive to minimize any downtime and maintain the functionality of vital medical equipment. Our team has extensive knowledge and experience in repairing a variety of medical devices, including imaging equipment, surgical instruments, patient monitors, infusion pumps, and more.
Angelus Medical Service Policy:
- We must have a signed credit card authorization form on file prior to start of any service.
- Your credit card is not charged until the service is completed
- If you wish not to pay by credit card, please notify us ahead of time, so it can be noted on your CC authorization form.
Angelus Medical Free Loaner Policy and Agreement
- You must sign the loaner agreement & provide a valid credit card information security deposit.
- You must provide us with a completed and signed credit card authorization form for our records for security deposit. (We must have a completed and signed credit card authorization form if using credit card)
- You are responsible for damages to our loaner, if any.
- Once you are notified of the repair costs, you must contact us within 3 business days with your decision to proceed with repairs or not.
- If you decide to proceed with the repairs, you can keep the loaner while the repairs are being made. You will be contacted once the repairs are completed.
- If you decide not to proceed with the repairs, the repair is considered complete and the loaner must be returned within 3 business days and/or it will be converted to rental and a rental fee will be rendered.
Please note, fees will be applied if the loaners are not returned and/or not we do not hear back from you within 3 business days after completion of the repair.
Frequently Asked Questions:
Q: What types of medical equipment do you repair?
A: We repair a wide range of medical equipment, including autoclaves, exam tables, procedure chairs, patient monitors, EKGs, ESUs, and more. Contact us with specific inquiries about your equipment.
Q: How long does it usually take to repair medical equipment?
A: The repair time depends on the complexity of the issue and the availability of spare parts. We charge $135.00 for diagnosis and then we provide you with an exact cost of repair. At that time, you can make a decision on the next step.
Q: Do you offer on-site repairs, or do we need to send the equipment to your facility?
A: We provide both on-site repairs and in-house repairs, depending on the nature of the issue. For minor repairs , our technician can come to your location. However, complex repairs may require the equipment to be brought to our facility.
Q: Are your technicians certified to repair medical equipment?
A: Yes, our technicians are highly trained and certified to repair various types of medical equipment. They undergo rigorous training programs and stay updated with the latest advancements in medical device technology.
Q: Do you offer any warranties or guarantees on your repairs?
A: Yes, we provide warranties on our repair services. The warranty coverage may vary depending on the type of repair and equipment being serviced. We strive to ensure customer satisfaction and stand behind the quality of our work.
Q: How can we schedule a repair for our medical equipment?
A: To schedule a repair, simply contact our customer service team via phone or email for additional assistance.
Please feel free to reach out to us with any other questions or specific inquiries about your medical equipment repair needs. We are here to provide reliable and timely solutions for your healthcare facility.